Scottsdale, AZ liveops.com Joined January 2009. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. We are empathetic, good-natured, down-to-earth people who like to have fun. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Liveops Nation agent news. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Post in the comments section of this video.Thank you for 2,360 subscribers! Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. See Capabilities for more details. Please enable it to improve your browsing experience. View our background and credit check requirements here. Push existing Okta groups and their memberships to the application. Contact UsBecome an Agent. Agent Login. We endeavor to do the right thing, every time. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The background/credit check requires a $45 processing fee paid directly to our vendor. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Copyright 2023 Okta. Liveops brought a new level of professionalism to our needs. Find Out How & Apply . We create better outcomes by seeking out and integrating diverse perspectives. Join Liveops Nation and experience the freedom and autonomy of being self-employed! LiveOps will not sell or share your information with third parties for marketing purposes. Support. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. 2-4 weeksMost training is 2-4 weeks. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Their consistency, professionalism and customer service are unparalleled in the industry. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Pros. Message & data rates may apply. Liveops Job Board. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. Flexibility. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. ([email protected]) Press & Media. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Get started on your new home business Flexibility. If not, reach through the comment section. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Please review the Liveops basic technology requirements by clicking here. You can also manage cookies in your browser settings. Teams include: Client Results. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. You are using an unsupported browser. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Okta Browser Plugin; Okta Agents. Im also a nurse. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Creates or links a user in the application when assigning the app to a user in Okta. Its our approach to providing the most exceptional customer service agents a business can find. National and Local Networks, 401(k) (Traditional and Roth) Your email address will not be published. Director of Customer Care, healthcare organization. Sign an Independent Contractor Agreement. The hardest part of the job is when the call volume is low. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. IT Support Logo. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Job Work/Life Balance. Researched & Written by Ann Rozier on the FlexJobs Team. Client opportunities may have additional requirements, including expanded client-specific certification. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Empathy is part of Liveops agents DNA. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Login to track your existing support requests. I love the flexibility. We are passionate about the agent experience, because we know agents have many choices in their careers. Work outside the perimeter. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. View our background and credit check requirements here. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Efficient. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Returns the exact phrase match within quotes. If you love helping improve peoples lives we want you to work with us. transparency. Also the hiring process is long and it's unpaid. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. View our background and credit check requirements here. The freedom of an entrepreneur. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To accept cookies continue browsing as normal. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Click here for technical info. Single Sign On. Liveops. Were here to improve peoples lives. Compensation . OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Grow your home business through Liveops client network, working with the brands you know and love. Your connection to your customers/clients is the most important part of your job. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. We would like to show you a description here but the site won't allow us. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Create success for our clients by working cross-functionally to build strategies that maximize program results. We use cookies to improve your experience on our website. Earning potential. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops energizes agents through rewards and recognition. Sign an Independent Contractor Agreement. Keep in mind, the more you service, the higher your earning potential! The best agents arent looking for part-time. Enjoy the freedom and flexibility of being your own boss. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Log-in to the worlds easiest to use Learning Management System Innovate without compromise with Customer Identity Cloud. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Liveops exists to improve people's lives. Either search term value. Actual earnings may vary depending on client opportunity and support required. VirtualFlex is more than just a contact center model. This means you can choose when, where, and how often to work! Your patients health is your top priority. Answer. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Want to become a Liveops agent? Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. You can also manage cookies in your browser settings. Push either the users Okta password or a randomly generated password to the app. From professional services to documentation, all via the latest industry blogs, we've got you covered. The agent community sits at the core, and we dont take this lightly. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Click here for technical info. Flexible. You are your own boss and set your own hours so there is a great work/life balance. To find out more, read our Privacy Policy and Cookie Policy. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Find Out How & Apply . Earning potential. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. FLEXIBILITY AT SCALE. 5.0. I like to help people. The background/credit check requires a $45 processing fee paid directly to our vendor. Relationships are built on a strong foundation of trust and Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. We call the agent community Liveops Nation. Login here. We call this agent community Liveops Nation. You can also manage cookies in your browser settings. Required fields are marked *. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. We've been partnering with Liveops since 2010 for all our inbound needs. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Good pay, ability to make your own schedule. This means you can choose when, where, and how often to work! A hallmark of Liveops is the idea that learning and improving are never done. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Without a doubt, they are the most organized company we have ever worked with. Join Liveops Nation and experience the freedom and autonomy of being self-employed! irda online agent registration portal& 39, liveops agent portal and liveops nation com. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Pay, Vacation time, You get to work from home. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. The background check requires a $24.99 processing fee paid directly to our vendor. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Knowledge Base. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Were committed to earning the right to grow with you by being relentlessly results-driven. Save my name, email, and website in this browser for the next time I comment. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Are you an employee? Thanks so much for taking the time to leave a review! Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Organizations. This login is to access our Shiftboard online scheduling and people management system. We use cookies to improve your experience on our website. . Community. They are empathetic and committed to each interaction with your customers. We use cookies to improve your experience on our website. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Accounts can be reactivated if the app is reassigned to a user in Okta. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Earning potential. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. There are no benefits, no vacation pay, no paid training. Liveops is a legitimate company. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Agent Sign-In. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. See all features. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Creatively solving problems. Dorm Decor Ideas || Explore Detailed Information. View our background and credit check requirements here. Set your own schedule to work around your life. Norms exist to be challenged. The agent community comes together . Virtual. About Liveops. View our background and credit check requirements here. So how much can you earn? To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Its why weve led the industry in virtual, flexible agent services for more than 20 years. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Login. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. We work in service of our Agents, Clients, and Employees. I love the freedom element. Join Liveops Nation and experience the freedom and autonomy of being self-employed! To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. You are paid for talk time only and without talk time, there is no pay. Copyright 2023 Liveops, Inc. All rights reserved. Liveops agents are an extension of your company, and strengthen your brand with every interaction. To accept cookies continue browsing as normal. Director of Customer Care, healthcare organization. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We use cookies to improve your experience on our website. Sign an Independent Contractor Agreement. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Money is amazing, but like every job there are flaws. To accept cookies continue browsing as normal. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. The agent community comes together . Liveops mobilizes reliable, brand-certified agents. Support. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. You may also receive performance-based pay or other incentives. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. - Liveops The modern contact center. The world class support of Liveops and unparalleled access to world-renowned clients. We believe every voice matters. 1099 Independent Contractor offers no benefits, Paid by the minute. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. You are using an unsupported browser. Dont let the next surprise get in the way of delivering a great customer experience. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Looks like you have Javascript turned off! The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. I am being paid to do what I enjoy, which is helping people. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . My only issues with liveops is the pay amount and the delay in receiving my pay. You can also manage cookies in your browser settings. Learn how. To accept cookies continue browsing as normal. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. . Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Liveops is a legitimate company. Tuition Reimbursement. Thank you for sharing your experience with everyone! The background/credit check requires a $45 processing fee paid directly to our vendor. Go Further; Marketplace. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Autonomy. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Cons are having to provide your own equipment. To find out more, read our Privacy Policy and Cookie Policy. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Support. This means you can choose when, where, and how often to work! When unexpected events occur like global pandemics health needs can rapidly change.