Read more below. Complete a change of address online and deliver the form to your local post office. When Will Packages Delivered To An Agent Actually Arrive? Will you be reimbursed for the lost or stolen package? Whether the products you ordered are late, missing, or faulty, you can ask for your money back through the DoNotPay app. If the seller has already shipped the item, they won't be able to cancel the order. What should I do now and what can I hope for? Contact us, No contract. Receive notifications for tracking updates. Now it is clear that the parcel is not misplaced; it is just handed over to some safe hands so that you can easily collect them from the agent without much hassle. Well normally get back to you within 48 hours, though occasionally it can take a little longer. '&charset='+document.charset : (document.characterSet ? Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. if (document.context) document.write ("&context=" + escape(document.context)); If you have any other questions about USPS, please ask them using the comment form below and Ill be happy to respond. In some cases, I will list the item as delivered to agent, where I am the agent signing on behalf of the customer. Read our article on shipping for sellers. If the tracking system shows that your package is delivered to an agent for final delivery, its likely in the drivers hands, and theyre on their way to deliver it to you or an agent. If your item arrives, you can close your request. Learn more about asking eBay to step in and help. If they arent someone thats typically allowed to handle your mail, they will not receive it. The bottom line to understanding who these agents are is really simple and straightforward: basically anyone that has been empowered by the USPS to accept packages for you. While USPS uses their best judgement and wont leave the package with just anyone, it can be difficult to find out who actually has your package in some cases. If your buyer hasnt received their item and the estimated delivery date has passed, theyll let you know theres an issue by opening an item not received request. USPS Package Tracking Not UpdatingWhats Wrong? I hope that this article has answered all of your questions, and that your package will arrive soon. If USPS tracking states that your package has been delivered to agent for final delivery, this means that they have delivered it to an individual, who is now responsible or actually delivering it to you. That can be trouble, for obvious reasons! It is up to the University to deliver to their "tenants". USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. Search Results | what does delivered to final agent for delivery mean. Copyright2023 - James McAllister Online. Then a call to ebay is in order to get this cleared up ASAP. If eBay steps in to help, you will no longer be able to issue a refund. This results in the final delivery being made by an agent after USPS has delivered the package. About USPS Delivery Agent if (document.mmm_fo) document.write ("&mmm_fo=1"); But just who are these agents in the first place? This page may contain affiliate links. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); I am opted out always have been for years and years. '&charset='+document.characterSet : '')); What If There's a Delay? I guess the customer does not get the item. So, this essentially the same as requesting reimbursement for packages that were stolen, or lost after delivery. Add in the deeply discounted mail forwarding costs (up to 80% off of traditional postage) to nearly any address on the planet, automatic check depositing features, improve safety and security options, and so much more and its not hard to see why people love US Global Mail as much as they do. Packages often end up at the local postal service, and the USPS tracking system shows the same status. The USPS driver states that they delivered it to themselves. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. I just lost my money. Note:Although the person must be able to accept your mail, theydo notneed to be pre-authorized by you. Plus I am shipping from usa to usa. Additionally, USPS sometimes marks delivered to agent for final delivery when they actually still have possession of the package. But in the fall, eBay stopped considering a package "delivered" when the USPS handed it over to an agent, leaving sellers with what might be called a "stuck" delivery status instead. Something went wrong. Waiting for your USPS package to arrive can get inconvenient easily, especially when it takes longer than anticipated. Updated December 10, 2020. Regardless of who the package was delivered to or why the delivered to agent message was used, the important question is this when will your package actually arrive? If a USPS driver attempts to make a delivery, but youre not present to receive the package, they will ask someone to take the package on your behalfusually an authorized person or a family member. Published December 8, 2020. USPS Tracking Status Scan Code Events List. This may occur when it is impractical or impossible for USPS to actually deliver the package directly to you, or if you arent home to actually receive the package. Bidding on an eBay auction is a great way to get the item you want at a bargain price. If you're getting a refund, it will go back to your original payment method. Im at a loss, it happened for the first time and the buyer is tuned for a refund. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" I would try to contact her post office myself and ask about the status. INR in the making. Copyright 1995-2023 eBay Inc. All Rights Reserved. Unfortunately, the answer is it depends.. For more details, visit the US Global Mail website today! 100% satisfaction guarantee. Usually this means someone at your home received a package on your behalf, someone at work received a package for you, or your package was rerouted to an authorized agent service (like a shipping locker company or the local post office). The only thing ebay will clear up is to close the case in my favor. These agents will take the package and sign it on your behalf. If they misplace a package, there's not a thing USPS can do about it, and eBay sellers are protected because you directed it to be shipped to a third party. Once an item is accpeted at the Global Shipping Center in Erlanger, your job is done. After you've completed checkout, you'll see the cost of . Wonder if the box had something on it I missed? '&charset='+document.characterSet : '')); :-). I'm pretty sure you must have used it as that is what is showing up. Create an account to follow your favorite communities and start taking part in conversations. After all, not many people remember going down to the USPS and speaking to someone at the post office about authorizing different agents that can receive their packages on their behalf. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); If the order has a total cost (total of item(s), shipping and tax) of high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), it should also show the signature confirmation of the recipient. Once a request is opened, you have 3 business days to resolve the issue. Additionally, it may be a good idea to contact the person or company that shipped the package to you. An agent may include a family member, neighbor, friend, or work colleague. If that time comes, youll want to know exactly how to navigate that situation. But when I look at the tracking page, it says it is delivered, but to a different zip code (10268) than to the address that I sent it to (10005). How To File a USPS Delivery Complaint in a Few Clicks. 12.00 shipping or so it is a larger box. 'Delivered to an agent USPS' means your delivery was attempted, but you could not sign for it. #7 01-12-2021, 12:23 PM . if (document.context) document.write ("&context=" + escape(document.context)); Performance is just as advertised. Note that if your city has multiple post offices branches, the one thats likely responsible for your delivery is the one located in the same zip code as the delivery address. Therefore, waiting 1 business day (or 2 if youre patient) is usually enough for the package to get delivered without any extra steps needing to be done. Most packages that are delivered to an agent arrive within 1 business day. Search Results | delivered to agent for final delivery - USPS ", Here is another one: "I am a letter carrier, and I have been instructed to sign all items as C-19" or similar. In addition to actually handing off the package to another person, there are two other instances where USPS may mark delivered to agent for final delivery on the tracking. Luckily, these kinds of messages are quite rare. What is Overnight Shipping USPS and how much does it cost? If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. Below are some tips to consider while listing and shipping your item. eBay will review the details and get back to you and the buyer with a resolution within 48 hours: If you dont agree with the decision, you can appeal by providing new information within 30 days of the case being closed. Thanks". Returns happen. Since youre still waiting to see whether the parcel will reach you, you should hold off with filing a claim. Your email address will not be published. The second reason that delivered to agent for final delivery may mistakenly end up on your tracking, is if the postal carrier accidentally typed the wrong code while handling your shipment. Consider adding insurance so that youre covered if the item is lost in transit. Delivered to Agent for Final Delivery - What Is It? How to choose the right campaign type, Selling auto parts and accessories on eBay: how to build inventory and choose suppliers, 10 practical tips: how to sell vintage like a pro, Terapeak: effective market research tools, New tools for trading cards sellers: CSV Upload and Price Guide, Tools and solutions for selling vehicle parts on eBay, Teamwork on eBay: how to set up Multi-User Account Access, Optimize your listings with the Listing Quality Report, How to create and send newsletters to buyers, Updates on seller protection due to Turkey & Syria earthquake, Quick setup for Promoted Listings Advanced, Seller Protections for shipping delays due to Hurricane Fiona. Check your seller preferences. The good news about having the USPS in specific and over your package to people that may or may not be authorized agents is that it happens so very rarely. you aren't responsible for that. ago If your package was delivered to an agent but you havent actually received it, dont panic! If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case closing. Delivered to Agent for Final Delivery ANNISTON, AL 36207 _____ Dion D. Rode US NAVY/US ARMY(RET) NRA LIFE MEMBER. Keep in mind that you have 3 business days to resolve their issue before they can ask eBay to step in to help. what can i do? Ship the item within the estimated handling time in your listing. Tip Learn how to cancel an order and how it can affect your performance on eBay. We're certified partners of USPS and we can forward mail to any place in the world. For example, you could: If you had already asked eBay to step in, you'll see 'case' rather than 'request'. Finally, consider signing up for USPS informed delivery service. Why Else Would USPS List Delivered To Agent For Final Delivery On The Tracking? USPS Tendered To Returns Agent (Meaning + FAQ), USPS: No Secure Location Available (Meaning, Next Steps + FAQ), USPS Forward Expired (Meaning, Next Steps + FAQ), USPS No Authorized Recipient Available (Meaning, Next Steps + FAQ), USPS: Delivery Attempted, No Notice Left (Full Meaning, Details + FAQ), Another employee (when delivering to a business.). HMMMM. Don't love it? See the instructions below to find out how. So, be patient, and follow the tips above if your package does not arrive. document.write ("?zoneid=2"); Upload tracking as soon as you ship the item. Are you OPTED out of the Ebay Global Shipping? USPS Informed Delivery is a free service, similar to UPS My Choice or Fedex Delivery Manager. Do you see a message on your USPS tracking page that says delivered to agent for final delivery, and are wondering what it means? My understanding is that this means the package was left with someone other than the addressee like someone else in the household or a neighbor. Use our app to do any of the following and more: We have helped over 300,000 people with their problems. Just know that the USPS does not (and cannot, really) take any extra steps whatsoever to confirm the identity of the individuals that they and these packages over too. almost forgot to mention that, I don't live in USA and I use PO box for shipping. eBay Exporter of the Year was a great success! 1 12 12 comments Best Add a Comment Snapp_Tastic 2 mo. My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. Some examples of agents that USPS may have delivered to include: There are two important things to be aware of, however. Excellent!! Why bother filling out confusing forms and waiting in lines for hours when you can have DoNotPay do the job for you? Read our article on shipping for sellers. My question is rather basic: how should I ask sellers to ship my goods so that delivery always reaches the final destination, not an "Agent"? In the event of a standard delivery to authorized agents at your home, for example, youll be able to expect your package to be sitting there on your kitchen counter or dining room table when you get home. If the order has a total cost (total of item(s), shipping and tax) of . Our guides below will help answer any questions you might have about shipping on eBay. If a package is marked as "Delivered to Agent for Final Delivery" but no one has let you know that they accepted your package for you, and your package isn't where you were expecting to find it, it's time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization Small packages go through customs at NY, none of my buyers have ever been asked to pay customs duties. The only exception to this is packages that are delivered to certain business addresses. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 . We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. var m3_u = (location.protocol=='https:'? You'll also see this information when you add an item to your cart and at checkout. var m3_u = (location.protocol=='https:'? document.write ('&cb=' + m3_r); Appeal eBay's decision about a return or missing item for buyers, Get help with an item that hasnt arrived, Changing your shipping address after a purchase, International purchases and shipping for buyers. Follow the instructions the rep provides. Kept tracking my item and weeks later it said "delivered" so i went to my local post offices and no parcel they said Global shipping program wont deliver to Australia post parcel lockers. Now those orders are stuck as "shipped" as the system is not recognizing that packages were delivered. For more information on how to handle these requests, and how eBay can help, take a look at handling payment disputes. So keep an eye out for messages from your buyers and respond promptly. It doesnt make much difference whether it was handed to you, or an authorized agent. Once that happens, the tracking status will say delivered to agent. Read more below. On top of that, the packages that are set for delivery may go out at such a time that the intended recipient isnt around to actually receive the package that they were expecting and that introduces a whole different ball of wax into the mix that needs to be dealt with, too. FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. I can't even raise a case to refund it. You have the option of adding a note to the buyer. Just hatetalking to ebay customer service. The shipping address is correct. The Priority Mail Express packages should arrive in no more than two days. If you and the buyer havent been able to resolve the issue within 3 business days, you can ask eBay to step in to help. Select the carrier you used from the dropdown list. Of course, if the authorized agent that received your package for final delivery was a trusted neighbor or coworker you might have to wait a little bit longer to get your hands on your package at least until the next time that you see them, or until you reach out to them and schedule a time for you to get your package. Learn how to handle a payment dispute as an eBay seller. Heres how the process works once you subscribe to DoNotPay: Once you complete these steps, DoNotPay will send your claim, and youre done! Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. So the tracking shows that the item has been delivered. My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. After several days, the package did not arrive, and nobody that you talked to was able to locate it. Deposit bank checks virtually with the click of a button. In some cases, a seller may have to cancel an order for example, if a buyer has sent a cancellation request or hasn't paid for an item in time. When you do, explain the situation, and ensure that you have the tracking number on hand so they can look up your shipment in their system. I'd let the buyer know you are investigating with USPS and appreciate her patience while you do so. Re: Delivered to Agent for Final Delivery - What Is It? Your buyer needs to contact the mail room of her University. I use a lot of ebay branded packages but this is not one of them. The Priority Mail items will be considered delayed if you dont receive them in more than five days from the date of mailing. Now you just have to wait for the, 'package not accepted, ' notification which usually means that your buyer just found out that the taxes are 3x what they paid and would have not been collected if you had sent it regular mail, and justdidn't respond to any of thepick up notices. sounds like the buyer used a freight forwarder. document.write (document.charset ? Delivered to Agent is the right scan, it's not being delivered to you, it's being delivered to your agent who is then responsible for getting it to you. Items can be in customs for a few days or a few weeks..International packages can take up to six weeks to be delivered. The shipping operationcompanies are under lots of pressure due to handling multiple numbers of parcels at the same time. Their Virtual Mailbox is great to have while on the road. We help you find out where your USPS lost package is and how to track it! The package was addressed to a street in melbourne ky. What does this mean? I do not understand what this delivery status means, who this agent is, and why the parcel has not been delivered to the addressee for a week already. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. eBay Community Buying & Selling Shipping USPS Tracking- Delivered To Agent Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page USPS Tracking- Delivered To Agent Go to Best Answer stuff4divas Rockstar (7291feedbacks) View listings Options They may not want to tell you that they accepted the package for you or they may not even know who you are and instead just feigned to be authorized agents so that they could get their hands on whatever it is you were having shipped to you in the first place. There are a number of shipping and delivery options available on eBay, from tracked international shipping to picking up an item in your own neighborhood. 3 HeadPineapple7491 14 days ago Thanks document.write ("