Press J to jump to the feed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've got a home network that is all Unifi devices (Dream Machine for gateway/controller, several US-8-60W switches, two UAP-AC-Pro, everything at the latest release firmware). for an option summary. Also, in my environment I have many VLANs with different purposes, so with them being routable, I can configure firewall rules between the different VLANs and subnets to restrict traffic for security. On version 6.5.55 the setting is at settings > system > application configuration, Worked for me. In particular: Are there any hi, I tried to connect to UDR with IPV6 enabled, It works so far wit my Android phone but without internet connection. It may be difficult and confusing, but once you figure out it becomes super easy to setup. Thank You, I was almost giving up on my USG and AP. Changes Made:Disable Fast roamingSet First AP to Channel 3 and Second AP Channel 11Change from channel width from HT20 to HT40Split the option to combine 2.4 GHz and 5 GHzDisable All Advance Feature under Site SettingDisable DPI Scanning, Changed from DHCP to Static:Gateway\DHCP: 10.0.0.1Cloud Key: 10.0.0.9AP1: 10.0.0.4AP2: 10.0.0.6. Stephen Wagner is also a VMware vExpert, NVIDIA NGCA Advisor, and HPE Influencer, and also specializes in a number of technologies including Virtualization and VDI. Since last week, I have received hundreds of notifications from the UniFi controller informing me of disconnecting units. Ubiquiti might use similar timeouts on their routers too, don't have one to test. I have the same, wireless and wired, disconnects without any patters, sometime every 5 min, then every 30 min. And what are the pros and cons vs cloud based? problems (such as login failure), but many errors (such as disconnecting a All 5GHz clients remain connected with no issues on the same AP's. Having the CloudKey connected to the USC-Switch (Port with PoE pass-through) leads to the known probs. What are some of the best ones? We thought we had found the problem with uninstalling the endpoint protection and it resolved the issue on a couple laptops. I tried all static IPs, all DHCP IPs and turning off the controller. UniFi - Device Adoption. Your daily dose of tech news, in brief. Keep in mind that the link expires after 24 hours. IT Hardware, Licensing, and Solution Design, https://help.ubnt.com/hc/en-us/articles/204909754-UniFi-Device-Adoption-Methods-for-Remote-UniFi-Controllers, Going 10Gig with the Ubiquiti UniFi US-16-XG Switch Review, vCenter OVF Import and Datastore File Access Issues, HPE Simplivity Upgrade Manager Access Denied, Incorrect Credentials, VMware vSAN All VMs inaccessible after graceful cluster shutdown restart, Memory Deduplication on ESXi with Transparent Page Sharing, How to force Windows 11 22H2 Feature Update, Digitally Accurate Inc. - Calgary IT Services, Solutions, and Managed Services. I love Ubiquiti's hardware, and I honestly don't believe the hardware is to blame here, but I'm open to suggestions. yes, I've got WiFi AI still turned on, but it only scans once a day? When deploying a new UniFi network using Ubiquiti UniFi hardware and the controller, you may wish to change the management VLAN, and/or the VLAN that the hardware uses to communicate with the UniFi Controller. If you open the link it will take you to an introduction page where you can download the WiFiman app. Are you sure you want to create this branch? All other traffic is restricted, including internet access. To start with: Use channels 1,6,11 to avoid frequency overlap. The client has out-grown their WIFI Network, this increase in demand had been causing unneeded stress on their entire infrastructure. In this post, Im going to go over how to do this, as well as troubleshoot if something should go wrong. I could set up a static dns entry in Sophos like "unifi.local" which does resolve fine. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. I guess Ill wait for a controller upgrade. We have multiple clients on Unifi, and no one else is having this issue. And out of the box, Unifi gear is preconfigured to resolve the FQDN "unifi" to provision to the controller, hence the DNS record? In UniFi Video webUI, navigate to the Cameras section, and click on the corresponding camera to open the configuration pane. Thanks for reaching out. In my case, I make all the subnets routable so that the UniFi controller is available no matter what subnet and/or VLAN your on. On every new device there is the address "http://unifi:8080/inform" preconfigured. I'm excited to be here, and hope to be able to contribute. The issue seems to be all resolved now, after unchecking that setting. Some does it disconnects a lot, some days not at all. examples of how to use the API. To continue this discussion, please ask a new question. It seems that one bug which was present in other versions of the controller has resurfaced. LazyAdmin.nl is compensated for referring traffic and business to these companies at no expense to you. 604800 seconds since the day a bought them, UDMPRO beta 1.9.0-12 - previous betas had same issue. The firmware is 3.7.37.6065. Roughly how many 2.4 clients are connected at the same time? My devices have stayed connected to the controller for several days and are working great. However while testing several provisioning scenarios I figured out the following: I put my unifi switch as well as the unifi controller in VLAN2 which is my management network. General Networking Wireless. Remote access to the UniFi console must be enabled to use Teleport. Also for the Firmware Upgrade, the new Firmware 5.9.29 you can schedule firmware upgrades which is awesome. Same issue here, girl friend is complaining that we need to go back to linksys. This week I followed the guidance from earlier this year, and put the Unifi devices onto untagged VLAN to be provisioned, gave the DNS entry for "unifi" for those devices that resolves to the controller on a different tagged VLAN, and made sure the Unifi devices could route to it. This really is an interesting issue. Are the devices on a different network (eg, a different building served by a different ISP)? In an office environment, this would help protect against unauthorized users, or people plugging devices in to the network, as they would be on the untagged VLAN and have access to nothing. Thanks! I wanted to know if i can remote access this machine and switch between os or while rebooting the system I can select the specific os. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) If you see people spreading misinformation, trying to mislead others, or other inappropriate behavior, please report it! The radios on the access points would continue to function, and the issue was not present, at least for me, in previous releases of the UniFi controller. So the controller lives on a VLAN, but is accessible from the untagged VLAN 1 through an L3 device (UTM). Please Make sure that the Network app is running version 7.1 or higher. And yes, provisioning is all automatic, no SSHing needed. But unfortunately it seems to be restricted to mobile devices with a WLAN connection, so when there are no nearby WLANs Im out of luck. It performs the DNS lookup of "unifi", provisions and then changes to the appropriate VLAN for management. Dear admin After LastPass's breaches, my boss is looking into trying an on-prem password manager. I am in the process of migration my network from mikrotik to unifi, the first question which came up was how to handle provisioning without a native vlan. Using UniFi Teleport All requirements are met. Work fast with our official CLI. Are you on the latest firmware? This topic has been locked by an administrator and is no longer open for commenting. I hate spam to, so you can unsubscribe at any time. Perform all pull requests against the development branch. If you are running a lower version, then make sure that its up-to-date. I'm running the Unifi Controller docker version 6.0.45 (linuxserver/unifi-controller). Same issue here. Or just to hide your identity on the internet. Copy the link and send it to your mobile device for example. I had this enabled and successfully brought my smart home to its knees. I played around with this recently (UDM pro) and connecting worked easily but the iphone was placed onto some other IP range not my remote LAN, instead of sending the new link to your phone paste it into your browser and a QR code will appear and just use your phone to the link. You need to hear this. Network / Settings / WiFi / Advanced / 802.11 Rate and Beacon Controls / Override DTIM Period. I am a bot, and this action was performed automatically. Have a site-walk scheduled for this afternoon. For whatever reason, the PoE injectors would supply power but the data would intermittently cutout or the PoE injector would have to be unplugged and plugged in again because it locked up. If I'm just browsing or streaming i don't notice it. I'm in 6.0.28 with client history retention data set to infinite. If speed is your primary concern, the first thing you can do is increase your channel width settings, though you should be aware this may degrade connectivity in busy environments. Shucks. the default value in the script. One user reported that enabling IPv6 on a UDMPro was necessary to have the Teleport feature working in combination with KPN as the cellular phone provider. Im planning to enable IPv6 on my UDMPro, but I think that is not as simple as flipping a switch: itll take some time. Useful when the Unblock Client - New Unifi UI (6.1+) Missing Remote 2.17K subscribers Subscribe 6.3K views 1 year ago I've been meaning to make this quick how-to for quite a while, and finally got around to. I can Verify the users can see the SSID Displaying but not able to connect back until I restart the units. Found some post about the Switch causing the issues, Using an To continue this discussion, please ask a new question. Rebooting the devices often doesn't help, but rebooting the UAP-AC-Pro does usually fix it. Especially if you like to run a dedicated management vlan, as I usually do. and was challenged. Accessing the access points through SSH and running set-inform http://unifi:8080/inform fixed the problem, but only for a short while. So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. I'll keep trying different things and searching for a solution. I used a similar setup having been learning UNiFi's native VLAN idiosyncrasies, and wanting a MGMT VLAN that was not the default native VLAN1 UNiFI employ. I added a "LocalAdmin" -- but didn't set the type to admin. This was my mistake. It doesn't matter if the client is an ESP8266, a Sonoff switch, an iPhone or a FireStick TV, clients disconnect then immediately connect after 20 minutes. I was also wondering how to make adoption/discovery much smoother, and this article seems to be the answer. Thats very convenient, such a one click VPN, especially to easily connect to my home devices from a remote location. It's a matter of having devices in untrusted environments where strangers could plug in devices by their own, while having many VLANs with different purposes is a different topic and not necessarily related to VLAN1 and provisioning of unifi devices. Disabled Storm Control and Auto DoS. Remember that this puts significant load on a controller for some time (depending on the amount of users and managed APs). Im facing exactly the same problem with GSM. Will monitor and give more information once they actioned the request. Copy the link and send it to your mobile device for example. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just make sure that your UniFi OS and Network app are up-to-date to use this feature. UniFi optimizes the default settings to maximize client compatibility and connection stability. This way, when a UniFi device is attached to the network on the default untagged network, the only thing it has access to is a DHCP/DNS server, and the UniFi controller which resides on a different subnet. Use Git or checkout with SVN using the web URL. Stephen Wagner is President of Digitally Accurate Inc., an IT Consulting, IT Services and IT Solutions company. The initial release of the UniFi 6.x controller was plagued with bugs that even brought entire networks down. Then from there, configure your DHCP/DNS to use that as the domain for IPs issues, DNS records, etc. Same boat, all of my Ubiquiti stuff is going up for sale soon, not worth the aggravation. How To Optimize and Troubleshoot UniFi Wireless Connections 30,941 views Aug 12, 2020 447 KPeyanski 15.3K subscribers My UniFi equipment in Amazon (affiliate link) - https://amzn.to/3wfgGHn In. Turned off roaming, band steering, PMF and 2G/5G data rate control. What are some of the best ones? Unfortunately, I can not say this is consistent yet as to when they started yesterday they were already experiencing the issue. I'll try turning that off. Save my name, email, and website in this browser for the next time I comment. Several months of overflowing log messages have stopped! So to be clear, get everything setup on the untagged network, then transfer the controller to the management tagged VLAN? Please read and understand the rules in the sidebar, as posts and comments that violate them will be removed. My AP-HD handles most of them, with two Nanos (ie different chipsets/firmware) picking up a handful. If troubleshooting fails and you can't get it working by doing the usual (restarting it), then I'd recommend restoring your last backup after a reset. iot network Uses the JSON interface on port 8443 (HTTPS) to communicate with a UniFi This is because when you purchase or deploy new UniFi equipment, it will always try to obtain an IP on untagged VLAN 1, and try to contact the controller using this network. 20mhz 40mhz ; 5g 20,40,80,160). I realized I messed up when I went to rejoin the domain But "unifi" doesn't work this way, since a suffix is missing. On the iOS UniFi Network app: Settings>More>Insights>tap whatever is listed at the top-centre of the screen>Known Clients>Filter>timeframe All, type Wireless. You can find all the different adoption methods available here: https://help.ubnt.com/hc/en-us/articles/204909754-UniFi-Device-Adoption-Methods-for-Remote-UniFi-Controllers. Press J to jump to the feed. Enabling Teleport is really easy after you have made sure that everything is up-to-date. The point being that these clients will then try to The vendor even had a hotfix for it. I have a system with me which has dual boot os installed. That would do it. Still the same. Everything went fine. This is a compliance requirement that varies by country, and disconnection ranges from 1 minute to 10 minutes. Explaining UniFi's advanced Wi-Fi Settings, what they mean, and how you should use them. Whenever I deploy a switch I set up dedicated access ports for each and every VLAN available on in this network. UniFi Teleport allows you to create a VPN connection with one click from your mobile device to your home network. When the invitation is already accepted, you will need to go to Client Devices in the network app and revoke the access. In my case I'm using a Sophos UTM firewall and UniFi switches, but the setup will probably vary from person to person. This device is normal dhcp, again managed by different infrastructure. Thanks. Do you have the units auto-updating their firmware? Create an account to follow your favorite communities and start taking part in conversations. Thanks for posting on r/Ubiquiti! And what are the pros and cons vs cloud based. I have been on the support sites and have systematically made In the meantime I read something about the role of IPv6 in this matter. Update a RADIUS user to this new username and password. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The users came in this morning and worked for about two and a half hours before the first disconnect. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) UniFi controller says devices are disconnected but wifi works We have three UniFi AP AC LR hotspots and they are working fine, but the controller software (5.4.11) says the devices are disconnected. Throwing it out there, have you tried turning on the Proxy ARP option on the AP for that wireless SSID? I added a "LocalAdmin" -- but didn't set the type to admin. UniFi Teleport allows you to make a VPN connection to your home network with one click. What are some of the best ones? For now, thank you very, very much so far! Now got a fully VLAN enabled home network, thanks again! Welcome to the Snap! However, I now have a new MacBook 16 inch and it doesnt appear to be happening to it. As mentioned, this issue started from couple of months ago and from a week, it has become significant. My ring video doorbell which is wireless has a pattern of disconnecting at 58 minutes past the hour 6.58, 3.58, 4.58 etc. I'm now on a path to figure out what change started this adventure and what the technical details are for my own education. You don't have to console into a Unifi switch for example to set the controller FQDN for provisioning? Flashback: March 3, 1971: Magnavox Licenses Home Video Games (Read more HERE.) It worked for me but hopefully a controller upgrade would fix it for you. The one with Channel 11 shows it is using that channel.The one Configured for Channel 1 Give an error: Channel 1 Was configured but Channel 11 is used. I have a system with me which has dual boot os installed. TLDR: All of my 30 wireless clients disconnect and immediately reconnect every 20 minutes. and was challenged. The method depends on the status of the invitation. Hello! You don't need to "move" the controller from on VLAN to another, you can configure it on the VLAN you want it on, the important thing is that you need to make it routable to other VLANs. To check if you are running the latest UniFi network version we will need to open the UniFi OS console and navigate to settings. Pings are partilly - not consistently - sucessful. I thought that is where the new device expect the unifi controller. thx for your response. Client device isolation used to be referred to as "Layer 2 isolation - isolates stations on layer 2 (Ethernet) level" . Can take the following parameters: Periodically checks all clients for low SNR values, and disconnects those who On Wi-Fi its working. This made no difference. Hello! In my example above, I have very restrictive firewall rules on the firewall that is routing the different VLANs and subnets. I got an EA U6Pro and thought it was because of that. When you say " you just need to make all subnets routable" - can you be clearer. A good source of understanding for RSSI/SNR values is this I realized I messed up when I went to rejoin the domain So my questions is, why do you then still need vlan1 as well as routing on your firewall between VLAN1 and VLAN2 (or whatever your management vlan is)? To be honest, I don't know. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. This topic has been locked by an administrator and is no longer open for commenting. Error: Network error: Unexpected token G in JSON at position 0. I would first try to remove the PoE injectors and connect the AP's to a PoE switch. article. Apologies for the late response. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The UAPs block LAN-to-WLAN broadcasts by default. And as, So you've purchased some Ubiquiti UniFi hardware You have configured it, possibly even changed your, When using VMware vSphere, you may notice vCenter OVF Import and Datastore File Access Issues, when performing various tasks with OVF Imports, as well as uploading and/or downloading files from Read More, When attempting to log in to your VMware vCenter using the HPE Simplivity Upgrade Manager to perform an upgrade on your Simplivity Infrastructure, the login may fail with Access Denied, Read More, When using VMware vSAN 7.0 Update 3 (7U3) and using the graceful shutdown (and restart) of your entire vSAN cluster, you may experience an issue resulting with all VMs inaccessible Read More, Today I want to talk about Memory Deduplication on ESXi with Transparent Page Sharing (TPS). None of the switches are faulty and the Wireless connection is slow as can be.Have any of you experienced something similar, and how did you resolve it?PS: Only strange thing I have noticed so far, is that two of the units onsite are not able to complete their firmware updates. I really regret, I've changed my network setup to Ubiquity. Both AP's does it at the same time, but all the 5GHz clients stay connected.This is the current Firmware, with some extra detailed copied from the controller. The only way I get them back online is by restarting the Return high level health information on status of the setup. I connected my laptop into the switch via ethernet and browsed over to the Cloud Key admin interface. All subnets? Thanks for posting on r/Ubiquiti! Are you using the PoE injectors or PoE switch? maybe I misunderstood the concept of provisioning with unifi. Once I turned it off and restarted everything it was good and back to normal. I do the routing on a Sophos UTM which has multiple (virtual) adapters sitting on each different subnet/VLAN. She might not be wrong. LAN to WLAN broadcasts are turned off, as this is an IoT network with no initiated outgoing traffic allowed. nonexistant client) will go unreported. They help us to know which pages are the most and least popular and see how visitors move around the site. I'm excited to be here, and hope to be able to contribute. Every 20 minutes on the dot is a bit of smoking gun for an ARP cache timeout if your router is pfsense. You can also copy the link and open the Wifiman app directly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There isn't any pattern to discern, and it seems to happen several times per hour.