Who should I contact if I have further questions aboutNYS-Ride? Download the
Create an account to follow your favorite communities and start taking part in conversations. good question. Add a payment card to your digital wallet, then tap your device at an OMNY reader and GO. Providers include MTA, NJ Transit, NY WaterWay, CDTA, Adirondack Trailways, Niagara Frontier, and Amtrak. In addition, there are no fees for employees who participate in the NYS-Ride program. What is the deadline for making purchases or changes? Just got a contact-enabled, refreshed wageworks card in the mail. Customers in the MTAs Reduced-Fare MetroCard program can now make the switch to OMNY and receive the same half fare benefit with the contactless credit/debit card or smart device of their choice. Location. Customer service representatives are available Monday through Friday, 8:00 a.m. - 8:00 p.m. EST, except holidays. not only that, i was going to email or submit a complaint. and i just received yet another T-pass for January. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. If you retire, resign, or end your employment with the State, you cannot make an order and no further purchases will be processed for you. OMNY card availability may vary by retailer. Sign Up for the plan. Be sure to log into your NYS-Ride account and make changes before the order/cancellation deadlines. You can tap and go throughout New York City on all subways and buses. To see the site as intended, we recommend using a newer browser like Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge. this is what i do with my wageworks card that is not contactless yet: i bought a physical omny card and then set up an omny account with that card. Continue reading your article witha WSJ subscription, Already a member? I just load money onto my pass using my payment card, and Im on my way. MetroCard and OMNY are two separate systems, so it is not possible to transfer MetroCard value or passes to OMNY. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. If you switch between OMNY and MetroCard during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. Cards issued on the Visa, Mastercard, American Express, Discover, UnionPay, and JCB networks are accepted today. Thousands of parking and transit options. The new contactless commuter card is available for all employers we support by mid-April 2021.". Reduced-Fare customers who do not register their own payment method will receive a Reduced-Fare OMNY card directly from the MTA in 2023. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This is a set deduction equivalent to the cost of the MTA 30-Day Unlimited Ride MetroCard. Use the digital assistant in the bottom-right of your screen and follow prompts to put your reduced fare benefit on a smart device or contactless card. Each person will also be eligible for free transfers. If you wish to make, change, or cancel your order, you must do so online by 11:59 p.m. EST by the first of the month or by phone by 8 p.m. EST on the weekday on or before the first of the month. our Subscriber Agreement and by copyright law. Can I still pay for multiple riders with OMNY? The WageWorks Commuter Card is the quick and easy way to pay for qualified public transit and parking expenses using your WageWorks Commuter benefit account. For more information on how NYS-Ride works, contact Edenred directly. Reduced-Fare customers are starting to tap and go. Get 5 free searches. For more information, please see our Select "Enroll in Commuter" then select "Transit.". You can activate commuter benefits any time. The plan is to ramp up as we go along. You will need your Reduced-Fare ID number on your permanent card, which you could find out by calling 511. Use it to buy tickets, vouchers, and monthly passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking as part of your commute to work. Why can't I make changes after the deadline? You decide how much money to load onto your card each month to cover your monthly commuting costs. To resolve an issue with your card, please contact your bank. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. That was annoying, but hopeful that the new card will actually be contactless. The WageWorks Commuter Card is a quick and easy way to pay for qualified public transit and parking expenses. SelectingEvery Monthas the frequency when you make your first purchase and you will automatically receive your mass transit fare media, vanpool voucher, or pass every month until you make a change or miss a payroll deduction. Simplified administration with a rewarding member experience. If not, I will be very disappointed. they said there's no email, no way to submit it through their site, no phone number. Just input your planned spending and watch the savings add up. Don't pay taxes on it, too. We are pleased to announce that the NYS-Ride commuter benefit will now be administered by Edenred. I've tried OMNY, it's fun, but there's no way I'm paying per ride as a commuter. Lost fare media or vanpool vouchers or passes cannot be replaced. Eligibility requires a commuter benefits program offered through your employer. This program is sponsored by OER and administered by Edenred Benefit Solutions (Edenred). If your transit benefit provider has issued you a contactless credit, debit, or reloadable prepaid card, you should be able to use that card at an OMNY reader and register it in your OMNY account. Remarkable 24/7 member services. We will continue to expand OMNY card availability to more retail locations throughout the region, install new vending machines throughout the system, and more. All trademarks, services marks and trade names referenced in this material are the property of their respective owners. It's $255 btw. Try for free at rocketreach.co . The WageWorks Commuter Card is a quick and easy way to pay for. For MTA commuters: if you use your Commuter Card to purchase a 30-Day Unlimited Ride or 7-Day Express Bus Plus MetroCard it will be covered by the MetroCard Balance Protection Program. Cards issued on the Visa, Mastercard, American Express, Discover, and JCB networks are accepted today. You can use your commuter benefit to pay for a variety of public transit costs with pre-tax dollars. What if I go on leave without pay or miss a payroll deduction? The WageWorks mobile app makes saving receipts from your WageWorks Commuter Card transactions fast and easy. All trademarks, services marks and trade names referenced in this material are the property of their respective owners. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Seems their reps are not aware of this. Very disappointed by WageWorks non-support; seemingly lots of requests (Twitter, other forums) going back years about Apple Pay/Digital wallet support, well before the OMNY launch. You can also link a non-contactless card to a digital wallet and use it with your smart device. Elevate your benefits and create more value for your customers. If your bank card has a chip but is not contactless, you can still add it to your digital wallet on your smart device to make contactless fare payments. When you add your bank card to your digital wallet, it will create a device account number. 2. OMNY is a service provided by the Metropolitan Transportation Authority. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. You can also submit a change or cancellation by calling Edenred Customer Service at(888) 235-9223. Theres a separate payment card for each WageWorks commuter benefit account: The WageWorks Commuter Card and your WageWorks account are completely integrated. By 2023, physical MetroCards will be phased out and replaced with the OMNY system.. Need help? If you have more than one card linked to your digital wallet, make sure to choose which card you want to use before you tap it at an OMNY reader. No other forms are required. New program applicants will be issued MetroCards at this time, and you will receive more information on how to switch to OMNY once you are enrolled in the Reduced-Fare program. Any updates? You will need to tap your payment method for each person that is riding with you. Amounts exceeding $300 per month are allowed, but taken post-tax. Instead of swiping or inserting a standard bank card, you can make transactions with the quick tap of a contactless bank card. A full list of service providers is available here or by calling Edenred Customer Service at(888) 235-9223. See. Yes. The Commuter Card is a stored value card linked to your Edenred account. You do not pay postage or handling fees. HealthEquity does not provide legal, tax or financial advice. How and when do I receive my public transportation fare media, such as bus, subway, or rail passes, fare cards, or vanpool vouchers or passes? To ensure that the fare is charged to your preferred payment method, please select the card in your digital wallet that you want to use and tap your smart device on the OMNY reader. Important:If you travel with multiple riders, you can perform pass-backs to pay for yourself and up to 3 additional riders, including free transfers. OMNY is a service provided by the Metropolitan Transportation Authority. Will my participation inNYS-Rideaffect my employee benefits? The card will say RF on the back. Important: You must use the same payment method throughout each individual trip to qualify for benefits like free transfers. If you need to update your address, you must do this through your employer. i think i'm just going to opt out and rather get the T-pass on my own. You must contact customer service to report the missing order within the first three business days of the month. Can I switch between OMNY and MetroCard during my trip? If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . With the Commuter Card you can purchase different fare options depending on your commute. Just choose your preferred payment method, tap at an OMNY reader, and go! Any unused balance remains on the card for future use. Any unused balance remains on the card for future use. Before starting, you must create an OMNY account. Customer service is available Monday - Friday, 8:00 a.m. - 8:00 p.m. EST. The WageWorks Healthcare Card is the quick and easy way to pay for eligible healthcare expenses using your WageWorks healthcare benefit account (s). $127/mo subway pass. Gonna push the issue with my HRwould be nice if they were able to push WageWorks into updating their tech. If your monthly commuting costs are more than the $280, the balance of your commuting costs will be purchased with post-tax payroll deductions. Yes. For example, if you travel with 3 additional riders, you will need tap 4 times on the first leg of your trip and 4 times for free transfers on the second leg of your trip. However, you can access your trips and charges associated with your payment method online. Transit expenses $150/mo Learn more about the rollout. Additionally, refunds cannot be issued for any unused pre-tax deductions after you leave state service. You can always contact OMNY customer service online or by calling 877-789-6669. Good news if like me you have a WageWorks commuter card and you are sick of swiping when everyone else is tapping. How can I get my blocked payment method accepted again? For a complete eligibility list by negotiating unit, please click here. Nationwide coverage with the most extensive commuter catalogue. This change will take effect for the January commuter benefit. Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com. It appears that a rollout is or will happen soon depending on who your employer uses, so I would definitely inquire. The figure is based on average tax rates, including state, federal and FICA taxes.Return to content. You can change your participation any time up to the monthly enrollment deadline. UberPool and 7 other ways to use commuter benefits, 2002-2023 HealthEquity, Inc. All rights reserved |, Language Assistance/Non-Discrimination Notice, Asistencia de Idiomas/Aviso de no Discriminacin. Depending on your income, you may receive a slightly lower Social Security benefit at retirement because of yourNYS-Ridepre-tax contributions. No, the Commuter Card can only be used to pay for commuter costs. For example, if you use OMNY to ride the subway, you must use OMNY to obtain your free transfer to a local bus that is equipped with OMNY. i called them about it and they explained they themselves have deadlines because they have to order passes and have their own deadlines. If you are traveling with more than 3 additional riders, it is recommended that you use multiple payment methods to prevent the forfeiture of free transfers. I was told yes. Employers can also attract and retain employees by offering transportation benefits. The current pre-tax monthly limit is $280. The card cannot be transferred between employees or employers and has a maximum balance limit of $2,500. Sep 26, 21 (Updated: Feb 06, 23) Commuter Card The Commuter Card is a stored value card linked to your Edenred account. After two consecutive payroll deductions, your commuter pass will be ordered. The WageWorks Commuter Card makes it quick and easy to pay for eligible commuting expenses. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Keep scrolling to learn more about digital wallets. Until payment is received for that fare, that payment method will remain blocked, even if you use other payment methods in the meantime. You can register for an OMNY account or sign in to troubleshoot issues with your payment method. With OMNY, you can use your own contactless credit, debit, or reloadable prepaid card, the digital wallet supported by your smart phone, smart watch, or wearable, or an OMNY card. You're paying enough for your commute. Commuter Card. Just ordered the WageWorks commuter card and of course they are still either a) technologically slow or b) too cheap to do contactless cards or to allow the cards to be loaded onto a digital wallet. Like contactless cards, smart devices also use contactless technology. New employees are eligible to enroll immediately, you just need your Employee ID, Department ID, and Negotiating Unit. If the card is used at an unapproved merchant, the transaction will be declined. Then add funds to your OMNY card using your WageWorks card. Many banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. Please read it carefully. Contact Edenred at(888) 235-9223. If you prefer to pay with an MTA-issued Reduced-Fare OMNY card, you should keep using your MetroCard until Reduced-Fare OMNY cards are available in 2023. For example, if you use a reloadable prepaid card, you can prepay your card with cash at locations where reloadable prepaid cards are sold. Heres an example based on $3,300 annual spending and a 30 percent effective tax rate. As for a physical OMNY contactless card, that is coming. The fare charged to your payment method is not displayed on the OMNY reader screen. Log into your account or call Edenred Customer Service at(888) 235-9223. Buy and load value on an OMNY card, then tap it at an OMNY reader to pay the fare and GO. t makes buying monthly transit passes quick, easy, and convenient. Youll love the swipe-and-go convenience of this card. The card will not include your photo, but it is solely for your use as a Reduced-Fare customer. Have any updates been made that would allow these 2 to work together? From next month, I am planning to use the WageWorks commuter debit card offered as an option by my employer. OMNY really needs to get going with commuter pre-tax benefits AND unlimited metro cards. Non-reloadable prepaid cards and gift cards cannot be used at this time. What are all the ways I can pay with OMNY? What happens if my Commuter Card is lost or damaged? this is back in May when I called to complain that with Covid, who the hell knows when I'm going back. If your Commuter Card is damaged or lost and you buy a pass out-of-pocket, you will be reimbursed up to the available balance on the card. See https://new.mta.info/fares/subway-and-bus/balance-protection-program for more details. Use the card to pay for any qualified public transit expensesjust swipe and go. Contactless cards are the next generation of bank cards. You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. Like contactless cards, smart devices also use contactless technology. What are the benefits of using the Commuter Card? If you've selected a WageWorks Visa Prepaid Commuter Card or a WageWorks MasterCard Prepaid Commuter Card, your funds will load to your card by the 20th of the month. BRI launched support with a contactless card and digital wallet support on 7/1/2020: https://www.benefitresource.com/blog/bri-new-digital-wallet-options/. Refer to the user guides and settings for your smart device and digital wallet to learn more. in my omny account i have my wageworks card set as the default payment method More posts you may like r/nycrail Join 27 days ago Any unused funds will remain available for future use and roll over from month to month. Activate Your Prepaid Card The screen will instantly confirm if the tap was successful . ". If you tap your contactless card or smart device and the OMNY reader indicates that the payment was not accepted, you will need to use another payment method to pay for your ride. Customer service is available Monday - Friday, 8:00 a.m. - 8:00 p.m. EST. Depending on your employers plan setup, funds are loaded on your WageWorks Commuter Card on either a pay period basis or once a month. Important:If you are using a new payment method, you will not be able to perform pass-backs when you use that payment method for the first time. This will prevent you from accidentally charging other cards in your physical wallet. This mainly depends on whether the contactless card is NFC-enabled. On the WageWorks mobile app, you can easily take photos of your card transaction receipts and save them to your WageWorks account should you later need to submit receipts to verify card use. On your pay day the account gets funded by your payroll deductions that you assign according to your monthly commuting needs. The Card Center on the WageWorks web portal is your one-stop shop for information about your WageWorks Commuter Card. Learn more about accessibility. How do I switch my current order to the Commuter Card? Which card will be charged if I tap my smart device on an OMNY reader? Your smart phone or smart watch: you can pay via your phone's digital wallet (via Google or Apple Pay). The Commuter Card plan offers two options: If you are also enrolled in the Park-N-Ride plan, you can choose to have both benefits available on the same card. What happens to my Commuter Card balance if my commuting pattern changes or I go on vacation? Commuter Benefits: The Smartest Way to Get to Work. Once you have resolved the issue with your payment method, there are a few ways to start using OMNY again: What can I do if my payment was not accepted at the OMNY reader? This copy is for your personal, non-commercial use only. News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. With OMNY, you can use your own contactless credit, debit, or reloadable prepaid card, the digital wallet supported by your smart phone, smart watch, or wearable, or an OMNY card. If you lose your 30-day MetroCard, the MTA can deactivate the card and refund a pro-rated amount of your unused card back to your Commuter Card that you can use to buy a new MetroCard. I was asked what color my card was and was then informed the card was old and that they needed to send me a new contactless card. Use it to make a co-payment at a doctor's office, purchase prescriptions at the pharmacy, buy a new pair of glasses, and more. and our OMNY is available at all subway stations and on all MTA-operated buses in New York City. Cookie Notice When you switch to OMNY, you can keep using your Reduced-Fare MetroCard until you spend down any remaining value or the card has expired, and then use OMNY for all future trips. What happens to my Commuter Card if I leave state service? The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. Learn more about contactless cards and digital wallets, Click here to learn more about OMNY readers. Manage your bank cards and OMNY cards all in one place. On your pay day the account gets funded by your payroll deductions that you assign according to your monthly commuting needs. You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. Important: Your payment method will be authorized the first time it is tapped on an OMNY reader. Tap and go: Pick your payment method Choose how, when, and where to pay the fare: Tap your contactless card Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. I currently have WageWorks (after changing employers, 9/16/2019), but with prior employer, was with BRI. If you lose your 30-day MetroCard, the MTA can deactivate the card and refund a pro-rated amount of your unused card back to your Commuter Card that you can use to buy a new MetroCard. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. Important:You must use the same payment method throughout each individual trip to qualify for benefits like free transfers. i got nothing to do with OMNY but i just wanted to say WageWorks absolutely SUCKS. NYS-Ride(pronounced NICE Ride)is a pre-tax benefit that helps NYS employees save money on public transportation costs and contributes to a greener environment. OMNY is a contactless payment system and will accept payment from any NFC-enabled contactless card. All rights reserved. The Commuter Card is a stored value debit card linked to a special Transportation Spending Account, secured by the City Commuter Benefit provider, Edenred. Click here to learn more about OMNY readers, including what the OMNY reader screens mean. The same free transfer rules that apply to MetroCard also apply to OMNY. Your payment may not be accepted for a few reasons. Sign up for a free, optional OMNY account to access this and other benefits. Link your WageWorks card to your OMNY profile. You can choose between as many payment methods as you prefer. It is a convenient way to pay on subways and buses your pre-tax commuter benefits, if you do not have the . Can I sign up to get my transit pass or vanpool voucher purchase automatically without re-ordering my pass every month? When you return to the payroll, you can re-enroll online or by calling customer service. Carpool options from most Ride Share Services, Personal car, personal van, or casual carpool. If you see this symbol on your card, you can tap it at OMNY readers at subway stations and on buses to make fare payments and enter the system. Statewide Learning Management System (SLMS), Civil Service Employees Association (CSEA), NYS Correctional Officers & Police Benevolent Association (NYSCOPBA), NYS Law Enforcement Officers' Union, Council 82, AFSCME, AFL-CIO (C82), Police Benevolent Association of NYS, Inc. (PBANYS), New York State Employee Discrimination Complaint Form, Equal Employment Opportunity in New York State Rights and Responsibilities A Handbook for Employees of New York State Agencies. All things related to the OMNY payment card system in the New York Metro. You can change your order by logging into your account. Want to pay with cash? Commuter Benefits Pre-Tax Limit Increased to $300/Month The IRS has announced that for the tax year 2023, the monthly pre-tax limit for commuter benefits has been increased to $300 per month for both transit and parking. You can change your order by logging into your, You can also submit a change or cancellation by calling Edenred Customer Service at(888) 235-9223. Up until this point, transit benefit. I reached out to a WageWorks rep in August 2020, and they said that WageWorks will launch, in Q4, a branded contactless payment card to work with OMNY, after OMNY is 100% available across NYCT (but before 100% availability in other MTA services like MNR, LIRR). The New York Metropolitan Transportation Authoritys new fare payment system is supposed to make paying for transit rides quicker and easierwith a tap of a bank card or a smartphone. Each tap will result in a full-fare charge. Monthly pre-tax payroll deduction: any amount up to $300. For a complete eligibility list by negotiating unit, please click. TheNYS-Rideprogram is available to employees of the: If you are a part-time employee, you are eligible as long as your paycheck can support your deduction. Submit your questions to customer service quickly and easily. When you take 12 OMNY trips with the same card or device Monday through Sunday, youll automatically receive free rides for the rest of the week. The Commuter Card is funded by payroll deduction. You can call toll free to, (888) 235-9223. If your account balance is less than the transaction amount, the transaction will be declined. Terms of Use (PDF), opens in new window Privacy Policy (PDF), opens in new window CA Privacy Rights (PDF), opens .