Please see the ID Card application checklist here. We begin accepting walk-ins upon opening at 0730 and will take as many as we can serve. Office hours, appointment information, ID issuance,list of acceptable identity documents, and other information can be found on our DEERS Information Flyer. Appointments are required. We are dedicated to providing quality customer service to all of our customers while strictly adhering to all pertinent rules and regulations. If you are not satisfied with your service or need assistance with complex issues, please ask for the supervisor. Keeping your DEERS records current helps speed your TRICARE medical benefits. Those who are unable to access the website can still call the DEERS/ID card section to make an appointment at 703-696-2188. . Appointment Services: Walk-ins . Should that be the case, please feel free to contact us at 703-784-2750 for clarification. Newborns can be entered immediately following birth with paperwork issued by the birthing center to cover medical until the above documentation can be applied for and received; however, the period of eligibility is limited and will terminate unless a social security number is provided to an issuing site and the DEERS/RAPIDS database is updated. DD Form 1172-2 is not an acceptable form, if the document wascompleted on ID Office Online and the form is printed blank. A Scheduled appointment timeframe takes about 30 minutes per session. Frank A. handled my reup quickly and very efficiently . Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Appointments can be made at:https://idco.dmdc.osd.mil/idco/, Using State Driver's License as an identity document. The Total Force Service Center (TFSC) is also available to help answer questions. Sponsors are required to be present at the time of enrollment and for ID card issuances unless a valid unexpired original Power of Attorney is presented or the Sponsor provides the dependent a DD Form 1172-2 by going to Rapids Self Service (RSS) at (https://www.dmdc.osd.mil/self_service/) using their Common Access card (CAC) on a CAC-enabled computer. Retirements & Separations: [email protected] . Office hours:Monday Friday 7:30 a.m. 4 p.m. (closed on all federal holidays and days associated with a federal holiday.). If you are interested in submitting an Interactive Customer Evaluation (ICE) concerning your visit to the ID Card Center, click here. Once all out processing documents have been reviewed, the final out appointment will be scheduled. For website assistance, please contact [email protected]. Click here to download a PDF file of the Valid Forms of Identification. The following information provided is to assist you in scheduling and receiving services provided by the Camp Lejeune ID Card Center under normal circumstances IAW DoD and MCIEAST-MCB policies and regulations. Bldg 3200, Rm 118. An acceptable document can also be downloaded fromwww.studentclearinghouse.orgfor a small fee. All DOD Uniformed Service members enrolling/dis-enrolling dependent(s) have 30 days to do so in addition to the following details. Online check-in is for same-day service only. Check out and Check in is conducted throughout the day. POC: (760) 830-6570. Members are not authorized to be in partial uniform i.e. For a list of acceptable forms of identification, please view the Identity Source Documents listed onright of this website. Walk-in service will be limited Monday through Friday and appointments are highly encouraged. Contractor Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3. Failure to do so may result in command-sponsored dependents traveling separately from their sponsor, Passport Office ID Card Scanning Please arrive on time for your scheduled appointment. Must present a letter, in printed form, from the school's Registrar stating current enrolled/registered Full Time in an accredited college in pursuit of an Associate Degree or higher. We regret any inconvenience this may cause. *Once you have a signed DD Form 1172 please move to Step 2 of our process*, PHOTO SHOULD NOT BE OLDER THAN SIX MONTHS. This letter will also be needed during the issuance of the ID card, if the dependent is getting it issued at another facility, or at a later time. All patrons are encouraged, but not required to wear a mask. 59 are: The IDCC will take the last customer at 3:15p.m. and the front door will be locked at 3:30p.m. pending anyunusual circumstances and approvalby a Supervisor/SSM. Per the Directorate of Executive Travel DOD Passport and VISA Office regarding no-fee passport and VISA processing: Military personnel, Government Civilians, and command-sponsored dependents on PCS orders to OCONUS locations who require a Special issuance passport (no-fee) per the foreign clearance guide will submit their passport applications to local DoD passport acceptance facility no earlier than 90 days and no later than 60 days from OCONUS departure date. Hours of Operation: 8:00 am - 8:00 pm Eastern Standard Time, Monday - Friday, excluding federal holidays. To schedule your final out appointment, send one email with all out-processing documents per the PCS booklet and any personnel processing codes (PPCs) you received in your initial assignment email [email protected]. Please be advised that while we try to cover every possible scenario below, there may be situations that are unique, or the information provided is not clear to you. JBSA-Fort Sam Houston:210-221-0415 We are still under COVID-19 restrictions IAW CDC guidelines and will enforce whatever is necessary to make the IDCC a safe place. For initial enrollment, please see Child and/or Step-Child DEERS Enrollment under Resource Downloads. To avoid wait times, make an appointment . Dependent children are eligible for their first ID Card at 10years of age. Dependents without Sponsor present . Please ensure you only select appointment days and times for the service you require. You can search for appointments based on location and a radius that you are willing to travel. If a social security card has not been issued for the spouse/children, we will still enter the dependent into DEERS/RAPIDS for medical purposes, however, the period of eligibility is limited and will terminate unless a social security card is provided and DEERS/RAPIDS is updated. Uniform of the Day or Proper Civilian Attire for all Active, Selected Reserve, and participating IRR to include must be within grooming standards. See representative at the customer service desk. At this time, we ask that customers communicate with us via email. This requirement includes all dependent and retiree ID cards. Secondary: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC) . Please refer to the lower left portion of the DD Form 1172-2 and note the date. MARADMINS are not authorized as proof of promotion. Program information. Active duty Service members and their eligible dependents may present a State driver's license with no expiration date. All Dependents without a Sponsor present must have Expiring or expiredCAC (must have two forms of other valid ID Unexpired with Photo e.g. JBSA-Randolph:550 D Street East. Contact TRICARE for more info. Days with available appointments are displayed in green on the Rapids Schedule. Bldg. 0730-1500, Wed. 0730-1500, Thurs. 3. As a reminder, DEERS/IDCC does not handle questions with regard to TRICARE. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and eligible family members of active, retired and reserve uniformed service personnel aboard MCAS Miramar while providing services and material support to the 3rd Marine Aircraft Wing and other tenant organizations. Enlisted Marines reporting to MAGTFTC/MCAGCC 29 Palms for permanent or FAP duty in the following Monitored Command Codes (MCC) will report to the Combat Center Personnel Office for assignment and reporting endorsement. To help us serve you better, please make sure you have everything you need prior to your visit. Additionally, we also provide diplomatic, official passports and no-fee passports for official travel. From August 1 to 28, the 6th FSS DEERS & ID Cards Office helped 3,986 customers. The Department of Defense (DOD) provides members of the Uniformed Services with a distinct ID card identifying them as Active Duty, Guard, Reserve, or Retired members and authorizing them to receive Uniformed Services benefits. Step 1 All members are required to attend the initial assignment briefing held every Tuesday at 1000 in building 20, room 319. Dependent must present the original DD1172-2. Operational Sponsor (OpSponsor) for the Twentynine Palms Individual Mobilization Augmentee (IMA) Detachment and administrative support for Active Duty for Operational Support (ADOS) orders and Reserve Marines. The expiration date of the DoD ID card being issued, or. If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. DEERS ID Card Office: [email protected], 1. If you have lost your identification card or it was stolen, you must complete the below form, file a report with the Provost Marshal's office in Building 819, and have both a Provost Marshal representative and someone from your chain of command sign the below form before you may have a new identification card issued to you. phone. The picture ID cannot be expired. Failure to do so will result in a Direct Care suspension through TRICARE. Newborns are not required to be present for enrollment. Cntr. I left a voice message 2 days ago and have not received a return call, as your recorded message says a caller would. Customers with confirmed appointments are seen before all walk-in customers, who are then seen in order of sign in. Your patience is greatly appreciated. Once handled exclusively over the phone, the one-person office sought a more modern solution to serve their customers better, which led to the use of the RAPIDS scheduler. Technical Support. For children 21 to 26 who are not married or covered by an employee sponsored health plan. If no social security card has been issued yet, a temporary ID number will be assigned to the child. Civilian Employees NAF/GS/WG civilian employees service records are sent to DEERS via an authorized data feed. Family Members Card: Yes About Us. We reserve the right to refuse service if a situation is considered inappropriate. There is a verification and application approval process that needs to be completed through the TA before the personnel record is added/updated. 0900-1400, Fri. 0900-1400 All of the documentation must be original or certified true copies. For Hawaii personnel, our HING location in Hilo is listed on the site, so you can make an appointment online. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and. Other Seattle Area DEERS / RAPIDS Locations, For more locations please use the RAPIDS Locator: https://www.dmdc.osd.mil/rsl/appj/site?execution=e2s1, An official website of the United States government, Assistant Commandant for Human Resources (CG-1), Civilian Human Resources, Diversity and Leadership Directorate (CG-12), Assistant Commandant for Engineering & Logistics (CG-4), Shore Infrastructure Logistic Center (SILC), Environmental Planning and Historic Preservation, The Office of Information Management (CG-61), Assistant Commandant for Acquisitions (CG-9), Surface Acquisitions Logistics Center (SALC), Research, Development, Test and Evaluation, https://www.dmdc.osd.mil/rsl/appj/site?execution=e2s1, Hosted by Defense Media Activity - WEB.mil. Primary APC Name: Seven R. Kennaugh Sponsor can fill out DD Form 1172-2 at any DEERS/ID Card facilityahead of dependent's visit: Please note, DD Form 1172-2 is only valid for 90 days from signature. If ordered to a MCC not listed above, report directly to the command indicated on the orders. This is the most screwed up inefficient office I have ever seen. MPF DEERS PrioritizationWalk-in appointments on-site are now available Mon-Fri, 0800-1100. - Please provide a copy of your retirement orders or DD214 if your duty status is changing from active duty to retired. Appointments: RAPIDS appointment scheduler is open NOW for booking appointmentsat the locations listed below via the following link:https://idco.dmdc.osd.mil/idco/. Contact the document issuing facility to obtain authentication certification. and during 3 1/2 hours about 20 applicants were processed. Scheduling for Multiple IDs/Transactions 1554(760) 830-7200, Combat Center Personnel Officer/OIC: (760) 830-4248 Customer Service Phone: 937-522-3664 E: [email protected] Career Development E: [email protected] Force Management E: [email protected] 2000 Allbrook Drive Bldg. If the childis not receiving services at the IDCC, please make arrangements for your children to be cared for outside of the DEERS/ID Card Center. Primary: Military ID, Drivers License, Passport. Walk-in hours and wait times are ridiculous and the Rapids appointments are booked out for months at a time. These forms can now be downloaded from Milconnect at: www.dmdc.osd.mil/milconnect. DEERS & RAPIDS ID Card Office Appointments Only. Suite 102 The ID Card Center is located at the Camp Lejeune Reception Center in Building 59 which is located on Molly Pitcher Rd, and there is a satellite office located atStone Bay in BuildingRR-4 which is located onRifle RangeRd. Wed - 7:30 am - 2 pm. To Add a Child to DEERS of a Single Father: Must have the . Either revise the message - or return the calls. An official website of the United States government, All Hands Magazine is produced by the Defense Media Activity for U.S. Navy Office of Information, Federal Employment Documents and Articles, Cybersecurity Awareness Information Program, International Military Newcomer Information, RT&E Hangar Replacement Final EA and FONSI, Marine Corps Aviation Detachment Patuxent River, Navy Munitions Command CONUS East Division Detachment Patuxent, Hosted by Defense Media Activity - WEB.mil. you getting ID Cards or requesting DEERS updates for more than one family member) 1. We welcome your telephone calls to better assess your needs. If you do not book multiple appointments, only the person listed as the appointment holder will receive service, as we must adhere to a strict schedule. This means that a Dependent (Family Member) can come into the RAPIDS ID Card office, carrying with them a printed, digitally signed DD Form 1172-2 from their sponsor, and/or notify us that the form is available via their DEERS record. Otherwise, the sponsor is the person affiliated with the DoD or other federal . Appointments should be scheduled in advance using the RAPIDS Website. All other personnel need to check in with their Unit S-1 Office. ): [email protected] Building: 452 Room 105 Phone Number: (228) 871-4271/4269 Fax Number: (228) 871-4272. 0900-1400, Fri. 0900-1400, Air Force (Los Angeles) 2420 Vila Way, Suite 1467, Los Angeles, CA 90245 Phone: (310) 653-3114 Hours: Mon. The wait times will vary depending on the number of customers waiting before you, and also on the type of service and processing times for each customer. Email DEERS at [email protected]. Driver's License and Social Security Card). The RAPIDS Appointment scheduling website has a robust search function, allowing you to search by state, zip code, place name, or country. Schedule an appointment online:https://idco.dmdc.osd.mil/idco/rapids-appointments.dmdc.osd.mil Please contact the Department of Foreign Ministry Affairs in the country of issuance or search the web for "Apostille certification & country" to obtain guidance. SITE NAME: MCB HAWAII (KANEOHE BAY) Wait times for appointments is usually no more than one day. 0900-1400, Tue. If any changes need to be made to a record, the Sponsor must be present or a valid Power of Attorney must be presented each time. Select an option below to update your CAC, manage sponsor or family member ID card information, or find a RAPIDS ID Card Office. Go to the RAPIDS Appointment Scheduler Website by clicking on Link below, or by going to www.Google.Com then typing: RAPIDS Appointment Scheduler in the search box. CAC PIN RESETS (Blocked CACs) will be handled at the DEERS/ID Card Center. Hyperlinks and the information contained within do not constitute an endorsement by the DoD. Scheduling for Multiple IDs/Transactions To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. Key things to know beforeyou visit the MCAS Miramar ID Center. Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/. Walk-ins/Emergency IDs: Mon Fri: 8 AM-11 AM, Military Personnel Flight MCC: 015 Marine Corps Air Ground Combat Center (MCAGCC) Walk-in. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon [email protected] Make DEERS appointments and check-in online up to 60 minutes prior to arrival to hold your place in line. Renewal of the ID will then be required. Other Seattle Area DEERS / RAPIDS Locations JBLM (253) 967-5065 0730 - 1600 M-F 0830 - 1600 Thursday Appointments and walk-ins NAS Everett (425) 304-4256 0800 - 1530 M-F Appointments only All foreign documents MUST have a certified English translation (if applicable) AND an Apostille or Consular certification. Appointment Web Site: https://rapids-appointments.dmdc.osd.mil/ ;if Day is Green, Appt is Available. Armed Forces Identification Cards and RAPIDS/DEERS information updating are performed in accordance with current DOD and Coast Guard Instructions. Note: The IDCC will adhere to policies, procedures and the right to protect the force, employees and our customers during this time toprevent the possible transmission of COVID-19. Only contractors who have access to our facilities will be inputted into CVS. Family members can update contact information after they're registered in DEERS. Contact a location near you for products or services. E-MAIL: [email protected]. Here are just a few: Contractor Employees DODs Trusted Associate Sponsorship System (TASS) is the only way that a contractor employee can obtain a CAC. ID Card Office Online Welcome to the RAPIDS ID Card Office Online. Call first to verify business hours or to set up an appointment. DEPENDENT ID CARDS Social Media . Newborn Children - Birth certificate and social security card are required for new born children. The DD Form 1172-2 can be signed at a DEERS office by the sponsor, or it can be digitally signed using a CAC. DEERS/Official Passports/ID Card Center 2034 Barnett Avenue, Suite 102 (Little Hall) Quantico, VA 22134 703-784-2750 DSN: 278-2750 For CAC, DEERS and ID Cards: Walk in Hours Monday-Thursday 0700-1500 Friday 0700-1330 Appointments Monday-Thursday 1300-1500 Friday 1300-1400 Passports are "By Appointment" only. Assignments: [email protected] HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. MCC: UKT Tactical Training Exercise Control Group (TTECG). We do not provide door access or security access for any buildings and do not handle RFI issues. 0900-1400, Wed 0900-1400, Thurs. ALL Sponsors, Spouses, and Dependent Children OVER 18 must have two UNEXPIRED forms of ID to receive a new ID card. [email protected] Sponsor is present with their dependent(s) for ID issuance. Retentions: [email protected] More Info. Hours of Operation: Appointments: Monday through Friday 0800-1600. If an expected graduation date is not provided, then the date listed on the letter will be used. If the information above does not apply to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place. The ID Card office has a new phone system! Way better alternative than the one on Corinne Dr. POC: (760) 830-7551. Adding Spouse to DEERS Mr. Carl Swenson The Customer Service ID Section (DEERS Office) is accepting appointments only . The embassy in which the country that the document(s) originates from may also be contacted for assistance. Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. Patrons will need to visit the MCB Camp Lejeune or MCAS New River ID Card Centers for service. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. Appointments can be scheduled by phone or online at: https://idco.dmdc.osd.mil/idco/#/locator After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. 100% Disabled American Veteran All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification. Please keep record of your appointment confirmation number, and read all of the conditions, as more than one might apply to your specific situation. Please contact the orgbox for additional assistance during this time: Email: [email protected]. Appointment Late Policy TriCare Young Adult Program A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their . Identification: Please be sure to reference the following link before visiting our office to be sure you have all proper identification in order to be issued a new CAC. Arrived on 13th at 8a.m. As part of the Heath Care reform, there is now a Tricare Young Adult program available for your dependents. 2. Common Access Card Update Email Address. The sponsor needs to bring the following documents for their spouse: Official Marriage Certificate, and two forms of Identification. There may also be instances of office closures with little to no notice due to system outages. US Marine Corps: (refer to AFI 36-3026 IP, also known as MCO 5512.11D, page 172). Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. Please schedule one appointment slot per each individual requiring service. Mon Fri: 8 AM 3 PM https://rapidsappointments.dmdc.osd.mil 2. In order to mitigate the spread of COVID-19 and the flu; we ask that our customers practice social distancing and avoid coming in when sick. Below are some quick references of those services. Monday - Thursday: 0700-1600 (Closed for lunch 1145-1300) The Uniformed Services have agreed to assist each other in verifying ID card eligibility. Nellis 99th Force Support Squadron Marketing 2023. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon, ADDRESS: To cancel or reschedule your appointment, please call the center or visit: https://idco.dmdc.osd.mil/idco/#/locatorCustomers will need to know their confirmation number to cancel/reschedule an appointment. I understand that the office cannot contol when the system goes but they could at least have the decency to answer the phone when people call to see if the system is up that day. Please note: the MPF will be closed to all customers on the last Friday of every month, all Federal Holidays and AMC down days. Promotions/Frocking's - plan ahead and make an appointment. In most cases, IDs can be renewed 90 days prior to the expiration date (EXCEPTION: Promotions, Contract Extensions, and Tricare Young Adult.).