But he cannot access his mailbox (both desktop Outlook and webmail via outlook.office.com) with his new password. Your results may vary, but I always use Online Repair now. Successful event in the eventlog of the ad connect server are registerd - Admin initiated password reset from Office 365 portal works only for office 365, password is not synched back to on-premise ad. Enter your password in the prompt, and complete 2-factor authentication if asked. But it’s time to get rid of that. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. When you launch the tool you’ll be asked to pick the issue that applies most closely to what you are experiencing. After a couple of hours on the line with him I decided he had NO idea of how to REALLY fix the issue and decided to work it out myself. Now their phone is having login trouble too. users cannot login to the Office 365 portal with their domain passwords. This same azure tenant has a office 365 tenant as well. That way when they type in their credentials they will have a visual indicator that it’s the business that they are logging into. Microsoft provides a free Office 365 troubleshooting tool that can resolve most of the common problems related to Office 365 applications. To disable any of these group policies, select Not Configured under the ‘Authentication with Exchange Server’ section. If you're the account administrator, change your password directly. As suggested in my previous post, you need the registered Microsoft Account (Live/Hotmail/MSN/Outlook.com) with Office 365 subscription during the time of purchase in order to install. Office 365 user’s password management versus the “standard” Domain Active Directory is a little restricted. Directory Sync + Password Sync is working flawlessly with the AADSync tool. But the Office 365 account and Microsoft account are two different accounts. Self-service password reset (SSPR) is now supported for hybrid synced accounts on the Microsoft 365 Business subscription. Maybe they have a corporate login for Microsoft 365. In order to install Office 365 subscription you need to log into Last password may be used again when resetting a forgotten password. For example – configure password policy parameters such as – Enforce password history, Minimum password length, Password must meet complexity requirements cannot be configured by the Office 365 administrator. 2. The biggest problem that I see with Microsoft 365 login is that the user has gotten confused as to what password they should be using. Apparently office 365 can reset password and its not sync to the local AD, while Azure portal cant reset password at all . I recall from a previous project that when 365 is sync'd with on premise then 365 users cannot reset their password through 365. Notice everything that references Microsoft online, and all those “msteams” items, too. Implement Self-Service Password Reset in Azure AD Connect First step is to enable, Password Writeback in Azure AD Connect. This feature enables cloud users to reset their own passwords in Azure Active Directory, and this way they don’t have to contact the local IT staff with reset password questions. No matter what office 365 identity you have configured, either it is managed or cloud you can let your users reset their passwords in office 365.What is Self Service Password Reset?This feature let cloud only or m Password Reset. More info. And the Office 365 “engineer” had me repeat the process several times because Outlook 19 did not retain my Password either. I try to sync changed passwords to Office 365. !Sometimes we notice that our Directory sync works fine but Password Sync fails.There could be many reasons behind the scens.