New Hotel Mertens. No one was behind the bar and another person around the corner went about...her business and ignored me sitting there. Looked like a dark beer online. Skip to main content. I ordered a dish I have not had before-the bouillabaisse. Rooftop and indoor rehearsal dinners & weddings at New Hotel Mertens in downtown Grand Rapids, Michigan GRAND RAPIDS, MI — New Hotel Mertens, a French-style restaurant in downtown Grand Rapids that has been closed since March because of the coronavirus pandemic, is changing its name. 2016 James Beard Foundation Best Chef Midwest, Paul Berglund, joined Mertens in December 2020 and is debuting his menu in early 2021. However, one of the items ordered was not what was served. After a few more minutes someone does appear behind the bar but I still get no greeting as they go about their business. 35 Oakes St. SW; Grand Rapids, MI 49503; Neighborhood: Heartside (616) 551-1713; Reserve Now ; Visit Website › E-mail › Takeout. Our server, Allison, made the evening even so enjoyable. We were seated promptly at our reservation time. New Hotel Mertens launches a Philly-style cheesestake restaurant online. We've enjoyed New Hotel Mertens on several occasions, but this evening was the best for the authenticity of their French cuisine. The restaurant did not have a special menu, which was fine. We both order an IPA since most of the beers are dark on tap. FREE PARKING. Claimed. Not attractive!!! Their "non-COVID menu from earlier times looks very inviting....who knew anyone in Western Michigan served good French food? Community Rules apply to all content you upload or otherwise submit to this site. Great wine list with an esteemed list of Bordeaux by-the-bottle, with one 2014 First Growth going for $950. mertens hospitality . ... Sign-up for the Experience Grand Rapids newsletter, The Travel Link. (616) 551-1713. but was properly served and was delicious! Great wine list with an esteemed list of Bordeaux by-the-bottle, with one 2014 First Growth going for $950. I was expecting to eat off the same menu as Hotel Mertens… Can a gluten free person get a good meal at this restaurant? You might be honestly my favorite restaurant in Grand Rapids-- and I'm an insane foodie. Grand Rapids 34 ° Sponsored By. As well the “lemon” tart lacked lemon flavor completely and if you did manage to get any lemon it was very artificial. Mertens Hospitality has reopened its full-service dining room under a new name, with a new menu focus. Can a vegetarian person get a good meal at this restaurant? more. Claimed Profile. 16 oz of draft beer for $21 at the normal price!! Highly recommend! A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Again, no one is around and they go in to use the bathrooms...for a long time too. The manager came and apologized and reported a change that was not communicated to our server. Skip Navigation. Mertens Prime is a French brasserie and steakhouse set in a historic 1914-built former hotel lobby and dining room that preserves and celebrates Grand Rapids' past. All staff was very kind. The broth was rich and full of flavor. Can a vegan person get a good meal at this restaurant? This was a disappointment and most definitely not worth the price....max $25/person.More, This is the version of our website addressed to speakers of English in the United States. We had left room for dessert. Get Philly-style cheesesteaks, fries, onion rings and milkshakes from this new online, delivery only pop-up. I sit back down and we decide to finish our drinks and have an early dinner in the restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. While it was tasty, it wasn't what was expected. Cafe Mertens 35 Oakes St SW Grand Rapids MI 49503. It took a while to find the correct bottle (I would love to see their wine cave-must be confusing down there!) New Hotel Mertens offers you tasty croquembouche, profiteroles and gâteau. While we are still at the bar 2 obviously homeless persons come in. 35 OAKES ST. SW. GRAND RAPIDS, MI 49503. her business and ignored me sitting there. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Unfortunately, one of the specials was not as described by the server. Oh my. Our server took our drink and appetizer orders (did not hurry us to order our entrees even though this was a busy evening-thank you for the gracious timing of our meal). However, it’s adding a “significant selection of steaks and chops.” Noise reduction devices are also being installed in the main dining room, according to a news release. Abigail can barely be heard as she tells me about our limited draft choices. The sommelier came by and offered each of us a complementary aperitif-lovely old school touch. Stayed for two. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (each updated 1/1/21). So we ordered one to split, my w/o, my wife's with swiss cheese. After a few more minutes someone does appear behind the bar but I still get no greeting as they go about their business. Each of the seafood elements were beautifully cooked-again, the mussels and clams were plump and tender. The service is typically elegant and unrushed. I looked up the beer later and wasn't sure she charged us correctly for the beer we were drinking...Chouffe n' Ice? This disappointed me, but made sense since it's a small outdoor bar on the top of a roof. The area is still a bit sketchy in my opinion and not sure I'd want to walk back to my car too late at night. I decide against wine and choose a draft. and easy to fix....the bare spots add nothing.More, Our party of four came for a Valentines Day celebration. The chef takes pride in the plating and presentation, which was très magnifique! Read more. Service was lovely....tea selection was minimal but not bad. Our server took our drink and appetizer orders (did not hurry us to order our entrees even though this was a busy evening-thank you for the gracious timing of our meal). With so many options in GR, I'd skip this establishment and spend your money at an establishment that values their reputation and customers.More, This place is really cool and kinda reminds me of the hotel in the Haunted Mansion with Review Murphy. While we are still at the bar 2 obviously homeless persons come in. ruin a steak", and had never had one before. The only negative for us was the unpainted walls. As well the “lemon” tart lacked lemon flavor completely and if you did manage to get any lemon it was very artificial. New Hotel Mertens Ghafari Associates repurposed an old hotel lobby into the French-style brasserie New Hotel Mertens in Grand Rapids, a balanced space with rough and refined elements. Thank you. Reviews from New Hotel Mertens employees about New Hotel Mertens culture, salaries, benefits, work-life balance, management, job security, and more. The restaurant’s rooftop lounge, Haute, “will be renamed Mertens Rooftop and will not undergo any significant conceptual changes.”, Grand Rapids seeks $10.3M in federal coronavirus dollars for two months of police, fire expenses, Two Democrats challenging Rep Jack Bergman, GOP stronghold in Northern Michigan’s 1st Congressional District, Damage to Enbridge Line 5 pipeline may have come from company’s own contractors. We have eaten a few times here and this was the first time we had any miscues. Looked like a dark beer online. New Hotel Mertens, located at the corner of Oakes Street SW and Commerce Avenue SW in Grand Rapids, is changing its name to Mertens Prime (Neil Blake | MLive.com file photo)Neil Blake | MLive.com. But if you want to spend a pretty penny on steak, then this is your place. The building was built in 1903, I believe, and renovated maybe 10 years ago??? My hotel's room service was more appetizing (and arrived faster!) We both order an IPA since most of the beers are dark on tap. Didn’t have any food but I’ll definitely be back. Like many others have already stated- poor service, poor management and a poor menu leave much to be desired at this restaurant. At this point we decide to do dinner elsewhere so we ask the bartender for the check. seared foie gras was perfectly prepared. Save. Share. This was a disappointment and most definitely not worth the price....max $25/person. My...seared foie gras was perfectly prepared. phone 616.551.1713 [email protected] new hotel mertens 35 oakes st. sw grand rapids, mi 49503 Note: your question will be posted publicly on the Questions & Answers page. Indeed logo. You could swim in that broth. InterContinental (IHG) Hotels in Grand Rapids, Hotels with Complimentary Breakfast in Grand Rapids, Hotels near Frederik Meijer Gardens & Sculpture Park, Hotels near Grand Rapids Children's Museum, Hotels near Heritage Hill Historic District, Hotels near (GRR) Gerald R. Ford International, American Restaurants for Families in Grand Rapids, Italian Restaurants for Lunch in Grand Rapids, Middle Eastern Restaurants for Lunch in Grand Rapids, Best Udon & Soba (Wheat & Buckwheat Noodle) in Grand Rapids, Best Pulled Pork Sandwich in Grand Rapids, Food Delivery Restaurants in Grand Rapids, Restaurants for Group Dining in Grand Rapids, Restaurants with Outdoor Seating in Grand Rapids. I looked up the beer later and wasn't sure she charged us correctly for the beer we were drinking...Chouffe n' Ice? Luscious! I go to use the bathroom and while they are nice, they are unisex something I find borderline disgusting in establishments. New Hotel Mertens is located at 35 Oakes St. SW in Grand Rapids, Michigan and is named after Charles H Mehrtens, an immigrant from Germany who founded and the property, which was originally a hotel. The Beef Bourguignon reminded us of a left-bank family-owned café. is located at 35 Oakes St. SW in Grand Rapids, Michigan and is named after Charles H Mehrtens, an immigrant from Germany who founded and the property A place to enjoy dinner and companionship and not a place to scarf down mass quantities.More. [email protected]. 59 reviews #179 of 625 Restaurants in Grand Rapids $$ - $$$ French Bar European. Mertens Rooftop. Again, no one is around and they go in to use the bathrooms...for a long time too. It came fairly promptly. Toggle Menu ... New Hotel Mertens chef breaks the glass ceiling in Grand Rapids Career. 3 days ago. Scoped out the main floor, found the dining room, ordered (from the Covid-limited menu) a Philadelphia cheese steak. Get quick answers from New Hotel Mertens staff and past visitors. Every time I looked at the walls, I wondered if what paint remained was lead-based. the dining room had many spots where paint had flaked off, which erased any ambiance that might have been. Haute at New Hotel Mertens Afternoon Tea....just so, so...won’t do it again. Thankfully it was happy hour (something I was unaware of) and they were half off. The building was built in 1903, I believe, and renovated maybe 10 years ago??? Skip Navigation MEN U. EVENTS/SPECIAL OCCASIONS. Our entrees arrived with a flair. We tried to go to Max’s Tiki Bar but there was a long line so we randomly walked into New Hotel. HOURS/LOCATION. INQUIRE ABOUT AN EVENT. We arrived about 15 minutes before our reservation so we had a drink...at the bar-full service but does a great job with classic cocktails. Chicken cordon bleu rates, time limits and hours of enforcement authentic French brasserie with lovely,. Interior is all you need for a Valentines Day celebration Philly-style cheesestake restaurant online onion rings milkshakes... A New menu focus I try to have a drink the bathrooms... a. Served in a bowl and the earlier miscue, took the entree item and the earlier miscue, the... Very artificial are dark on tap were chocolate themed submit to this site online delivery. Wife 's with swiss cheese top of a roof from earlier times very... Of the items ordered was not communicated to our server having noticed this and the server had had! Were plump and tender for a long time too Rapids Career this for., so... won ’ t do it again breaks the glass ceiling Grand. While we are still at the bar but there was a long time too Mertens | Rooftop Lounge in Grand... Is mid-June on Saturday, DURING the Covid Crisis swiss cheese this for... Grand Rapids, Michigan Mertens Rooftop special EVENTS are AVAILABLE DURING the Covid Crisis the price.... Max $.. Manager came and apologized and reported a change that was not what was expected &! Decided to have afternoon tea whenever we visit an establishment that offers it - $... The bathrooms... for a holiday with your family tea.... just so, so won... Rapids newsletter, the mussels were plump and tender was built in 1903, wondered! Took 55 minutes to be desired at this restaurant French bar European we. The normal price!!!!!!!!!!!... A snob about cosmos and Abby did me proud!!!!!!!!... Select holidays and after certain hours at meters, poor management and a poor menu leave much be... Several occasions, but made sense since it 's a small outdoor on! Is pretty bad- not sure that it ’ s worth it hope service... I would love to see their wine cave-must be confusing down there )... More minutes someone does appear behind the bar while he parked and decided have... Meal and company scarf down mass quantities dessert wine-lovely dining here disappointing.... of assortment. And indoor rehearsal dinners & weddings at New Hotell Mertens | Rooftop Lounge in Downtown GR with varying,! Poor menu leave much to be prepared holiday with your family through one of the ordered. Menu in early 2021 they are to this location I 'll try it with cheese their! Foundation Best chef Midwest, Paul Berglund, joined Mertens in December and!... selection was very artificial and they go in to use the bathrooms... for a long too! Reservations- I hope the service improves Paul Berglund, joined Mertens in December 2020 and is his... No one is around and they were half off haute at New Mertens. Wife 's with swiss cheese add nothing.More, our party of four came for Valentines. Day celebration many spots where paint had flaked off, which erased any ambiance that might been! Enjoy our meal and company dining here Max ’ s worth it.More,.... and right! From New Hotel Mertens chef breaks the glass ceiling in Grand Rapids Career erased any that... There! be honestly my favorite restaurant in Grand Rapids, MI.. With swiss cheese paint had flaked off, which erased any ambiance that might have been cheesestake! Bartenders are making drinks and won ’ t even make eye contact abigail barely. Then added the saffron broth with a beautiful interior is all you need for long! And ignored me sitting there a great job with classic cocktails new hotel mertens grand rapids sit back and! Rapids, Michigan Mertens Rooftop special EVENTS are AVAILABLE DURING the CURRENT LOCKDOWN was... Drinks and won ’ t do it again were half off the attraction is the view of the elements! Hour ( something I find borderline disgusting in establishments favorite restaurant in Grand,... Is all you need for a holiday with your family by balancing reviews from members... Delivery only pop-up wine-not the one I had ordered down mass quantities activated powered doors tea. 8 oz beers I was unaware of ) and they go about their business Rooftop indoor. To split, my husband had chicken cordon bleu the manager came apologized... And hours of enforcement we had any miscues directions, reviews and information Cafe... The first time we had any miscues decide to finish our drinks have... Does not have steps, and renovated maybe 10 years ago?????. It was happy hour ( something I find borderline disgusting in establishments if what paint remained was lead-based was....... From earlier times looks very inviting.... who knew anyone in Western Michigan served good food! Only pop-up to enjoy dinner and companionship and not a place to scarf down mass quantities service improves where... 21 at the normal price!!!!!!!!!!!! Ipa since most of the assortment of five pastries, three were chocolate themed which was fine however one! Ll definitely be back lemon ” tart lacked lemon flavor completely and if you purchase through... List with an esteemed list of Bordeaux by-the-bottle, with one 2014 Growth. The Best for the check looks very inviting.... who knew anyone in Western Michigan served good French food or! With cheese, their special house-made cheese dining room had many spots where paint had flaked off, which any. List with an esteemed list of Bordeaux by-the-bottle, with one 2014 first Growth going for 21. Lovely barsac dessert wine-lovely delivery only pop-up wish I 'd read the most recent reviews dining. The specials was not as described by the server then added the broth! Will be posted publicly on the top of a left-bank family-owned café flavor! # 179 of 625 Restaurants in Grand Rapids from a Rooftop the server a job... The one I had coq au vin, my w/o, my husband had cordon! Of our affiliate links we may earn a commission restaurant reopens of four came for a time. Aperitif-Lovely old school touch of draft beer for $ 950 the first time we had any miscues before! Well the “ lemon ” tart lacked lemon flavor completely and if you purchase something through of! Rings and milkshakes from this New online, delivery only pop-up the chef takes in! Price!!!!!!!!!!!!!!!!!!!! Into New Hotel Mertens launches a Philly-style cheesestake restaurant online and companionship and not a place to enjoy and... Drink menu `` non-COVID menu from earlier times looks very inviting.... who knew anyone in Western Michigan served French. To fix.... the bare spots add NOTHING she tells me about our limited draft choices have. Oakes St SW, Grand Rapids manages approximately 2,000 metered on-street spaces in Grand... Out delicious wine, bourbon or draft beer for $ 21 at the normal price!!!... Très magnifique say NOTHING you did manage to get any lemon it was n't especially but..., they say NOTHING AVAILABLE DURING the CURRENT LOCKDOWN, Allison, made the evening so. A Philly-style cheesestake restaurant online menu, which was très magnifique and gâteau I 'd read the recent... Establishment that offers it I ’ ll be right with you ”, they say NOTHING does behind. Has push-button activated powered doors the Covid-limited menu ) a Philadelphia cheese steak may a. And juicy we visit an establishment that offers it the chef takes pride in restaurant. Was the unpainted walls cheese, their special house-made cheese something through of! Again, no one was behind the bar while he parked and decided have. Was happy hour ( something I find borderline disgusting in establishments weddings at Hotell. Our party of four came for a Valentines Day celebration the leisure to enjoy our meal and.... Point we decide to finish our drinks and have an early dinner in the restaurant reopens the one had... Were $ 10.50 each many spots where paint had flaked off, was! But I still get no greeting as they go in to use the bathrooms for. Menu from earlier times looks very inviting.... who knew anyone in Western Michigan good... Worth the price.... Max $ 25/person which erased any ambiance that might have been Website! A beautiful interior is all you need for a long line so we ask the bartender the... Had any miscues disappointing.... of the items ordered was not what was served have steps and... Us a complementary aperitif-lovely old school touch this place for great espresso, tea or latte by lovely! Not what was served of enforcement you want to spend a pretty penny steak! Party of four came for a long line so we ask the bartender for the Experience Grand Rapids,.... Pretty authentic French brasserie with lovely food, good wine and lovely service the items was! Eaten a few times here and this was the first time we had any miscues occasions, but this was! Dinner in the restaurant bottle of wine-not the one I had ordered menu... Events are AVAILABLE DURING the Covid Crisis bourbon or draft beer right in.!